Returns & damage

Because each piece is handmade and often one of one, please contact us before returning anything. Items must be unused and safely repacked.

Damage in transit

If your order arrives damaged, photograph the piece and packaging and email us promptly so we can review the shipment and make it right.

Before launch

This policy is a working draft and must be finalized with the studio’s return window, refund timing, and non-returnable items before checkout is enabled.